At on4d, we understand that your personal information is sensitive and valuable. This document clearly explains how we collect, use, store, and protect your data — in plain, straightforward language.
Important Note: This Privacy Policy applies to all on4d services, including the website, mobile app, and any communication channels used between you and on4d. By using our platform, you agree to the terms set out in this policy.
On4d only collects information necessary to provide a safe, legitimate, and quality service. We do not collect irrelevant data or data beyond what is genuinely required for platform operations.
Generally, there are two categories of information we collect: information you provide directly when registering and using the platform, and information collected automatically through your use of on4d services.
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, identification card number | KYC verification, fraud prevention |
| Contact | Email address, phone number | Communications, 2FA Verification |
| Financial | Bank account number, e-wallet details | Deposit and withdrawal processing |
| Technical | IP address, device type, web browser | Security, fraud detection |
| Usage | Gaming records, transaction history | AML compliance, service improvement |
Data collected by on4d is used solely for legitimate, stated purposes. We do not use your data for unrelated purposes or in ways you would not expect without prior notice.
Marketing Communications: on4d only sends promotional communications to players who have given their consent. You can opt out of promotional emails at any time through your account settings or by contacting customer support.
On4d does not sell, rent, or trade your personal data to any third party for marketing or commercial gain. This is a firm commitment we will never compromise on.
However, there are limited situations where on4d needs to share certain information with trusted third parties to ensure smooth and secure service operations:
All third parties working with on4d are required to comply with strict privacy policies and use shared data only for the specified purposes. They are not permitted to process your data for any other purpose.
The security of your personal data is something on4d takes extremely seriously. We continually invest in the latest security technologies and procedures to ensure your information is always protected.
Key security measures we employ include:
Shared Responsibility: While on4d implements robust security measures, your account security also depends on your own actions. Keep a strong password, enable 2FA, and never share your login credentials with anyone.
The on4d platform uses cookies and similar tracking technologies to enhance the user experience, enable certain features to function correctly, and analyze overall platform usage patterns.
We use several types of cookies:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the on4d platform.
As an on4d player, you have certain rights regarding your personal data. on4d fully respects and facilitates the exercise of these rights.
You have the right to request a copy of all personal data we hold about you, along with an explanation of how it is used.
If your data is inaccurate or out of date, you have the right to request on4d to correct or update it promptly.
Under certain circumstances, you have the right to request the deletion of your personal data — subject to legal record-keeping obligations.
You may request on4d to restrict the processing of your data in certain circumstances while any dispute is being resolved.
You have the right to receive your data in a machine-readable format for transfer to another platform should you close your account.
You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
How to Exercise Your Rights: To submit any request related to your privacy rights, contact the on4d support team via live chat in the app. We will process your request within 30 business days.
On4d retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.
Once the retention period expires, data will be securely deleted or anonymized in accordance with established procedures.
The on4d platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.
If we discover that we have inadvertently collected data from an underage individual, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their underage child has registered or used the on4d platform are urged to contact us immediately.
On4d may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When changes are made, we will update the "Last Updated" date at the top of this document.
For significant changes, on4d will notify players via email or in-app notification before the changes take effect. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Change Notifications: By continuing to use the on4d platform after a policy update is published, you are deemed to have accepted the revised terms. The current version date is 1 January 2026.
If you have any questions, concerns, or requests regarding this privacy policy or how on4d handles your personal data, our team is ready to help.
You can reach on4d's Data Privacy Officer via in-app live chat or by submitting an enquiry to our support email. All privacy-related enquiries are handled confidentially and prioritised for a response within 3 business days.
For more complex matters such as data access requests or complaints regarding data processing, processing may take up to 30 business days. We will keep you informed of your request's progress throughout the process.
Privacy protection is more than a legal obligation for us — it is a core value of on4d.
All data transmitted between your device and the on4d platform is encrypted with 256-bit SSL — the same security standard used by leading Malaysian banks to protect online transactions.
On4d has never and will never sell, rent, or trade players' personal data to any party for commercial purposes. Your data belongs to you, not to us as a business asset.
You have full rights to access, correct, or request the deletion of your data. The on4d privacy team is ready to process your requests promptly and without hassle.
On4d's Privacy Policy complies with applicable data protection legislation, including Malaysia's Personal Data Protection Act 2010 and relevant international standards.
The on4d data protection system is audited regularly by independent security experts to ensure the measures in place remain relevant and effective against the latest threats.
On4d is committed to notifying players if any security incident occurs that may involve their data, in accordance with legal requirements and within the stipulated timeframe.
With robust privacy protection and a transparent policy, you can play on on4d with complete confidence. Register now and experience a platform that puts your security first.